Frequently Asked Questions
What is Local Heroes Express?
Local Heroes Express is a rapid delivery service that brings groceries, essentials, drinks, snacks, and even 24-hour alcohol straight to your door. Get what you need in as little as 15–30 minutes, day or night.
Is Local Heroes Express available 24 hours?
Yes! Local Heroes Express operates 24/7, so you can get late-night essentials, early-morning groceries, or last-minute alcohol delivered anytime. No queues. No closing times. Just instant delivery whenever you need it.
How does Local Heroes Express work?
Browse our online store, add the products you need to your basket, and head to checkout. Once your order is placed, we will deliver your items in minutes. Track your delivery in real time and get your essentials straight to your door, fast, simple, and reliable.
Where does Local Heroes Express deliver?
Local Heroes Express currently delivers across London and Surrey, with new areas being added soon. If you’re in these regions, you can enjoy fast delivery of groceries, essentials, drinks, snacks, and more, all in minutes.
What can I order from Local Heroes Express?
Groceries, snacks, drinks, essentials, household items, personal care products, and 24-hour alcohol, everything you need, delivered fast.
How fast is the delivery?
Most orders arrive within 15–30 minutes, depending on your location, order size, and time of day.
Do you deliver alcohol 24/7?
Yes! We offer 24-hour alcohol delivery in all active service areas, following local licensing rules.
What happens if something is out of stock?
Our team will contact you with alternatives or issue a refund.